Product Support
Rating System Support
001 - Installation
Error Message "The OLE file Compobj.dll is locked and cannot be updated.."
Excerpt from this page:
When you install the rating software you may receive an error message "The
file compobj.dll is locked and cannot be updated. Please shut down
all applications and try again." Updated 02/21/01
002- Installation
Error Message "The OLE file Ole2nls.dll is locked and cannot be updated.."
Excerpt from this page:When
you attempt to install a rating system you recieve a message: "The file
ole2nls.dll is locked and cannot be updated. Please shut down all
applications and try again."
003- Error Message
run-rime error 367 when you click a toolbar icon
Excerpt from this page:
When
you click on a toolbar icon such as the Profile Editor, or select the same
option from the menu, you receive the following error message: "Run-time
error 367. Can't load or register custom control tabctl16.ocx."
004- Setup initialization
error message
Excerpt from this page:
When
you attempt to install the rating system on Windows 3.x you receive the
error message: "Setup requires a different version of Windows. Check
to make sure that you are running Setup on the Windows platform for which
it was intended. Error 102"
005- InstallShield
GPF's on inist30.exe
Excerpt from this page:
During installation InstallShield produces a general protection fault on
isinst30.exe.
006- General File
Transfer Error Recieved During Installation
Excerpt from this page:
During installation you receive the following message: "General file transfer
error. Please check your target location and try again" You may also receive
a slightly different message "Unable to read drive a."
007- Installation
Error - Setup is not a valid Win32 application - Device attached to system
not functioning
Excerpt from this page:
During installation you receive the following message: "A:Setup is not
a valid Win32 application" or "A device attached to the system is not functioning.
008- Bill of Lading
Application Printing On More Than One Page
Excerpt from this page:
When you print a Bill of Lading some of the output appears on a second
page.
009- Font Display
Problem - Can't Read Some Numbers On Rating Screen
Excerpt from this page:
Lines of text including deficit rating information and/or discounts or
are missing, or only partially display when rating shipments.
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