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Product Support  General File Transfer Error Recieved During Installation The information in this article applies to: MARS 16bit and 32bit rating applications for Windows Customized 16bit and 32bit rating applications built by Middlewest Symptoms During installation you receive the following message: "General file transfer error. Please check your target location and try again" You may also receive a slightly different message "Unable to read drive a."  Cause This error can be caused by a defective diskette. Resolution Contact the Middlewest customer service department at (800) 545-7091 for a free replacement.  CD's are much more reliable than diskettes and are recommended if your system has a CD drive.